Generator Service

Whether it’s for periodic maintenance or an emergency repair, National Power Corporation’s factory-trained technicians will meet all of your generator service needs.

Maintenance: If you don’t properly maintain  your equipment, it will let you down when you need it most. Preventative maintenance ensures your equipment will run smoothly and in peak performance. We offer several plans that meet the manufacturer’s maintenance recommendations. We can also customize a plan to meet your specific needs.

Preventative maintenance program benefits include:

• Discounts on parts and labor.
• Priority service.
• Peace of mind knowing your emergency power system is being looked after properly.

For more information about our periodic maintenance plans contact Molly Logan, molly.logan@natpow.com or Tracy Lemox (SC), Tracy.Lemox@natpow.com.

Scheduled Maintenance Kits: Scheduled maintenance is important to help maintain the reliability of your customer’s home standby generator. To ensure peak performance, factory OEM parts are essential since they designed and engineered for specific generator applications. Generac Power Systems has combined these critical offerings through its branded motor oil in our new Scheduled Maintenance Kits. For more information call: Jay Daft at (800) 790-1672, ext. 6903.

 Emergency Service: If you discover a problem with your emergency power system, we’re prepared to help your system get back online. We can provide 24/7 support and our technicians are stationed throughout our coverage area to provide customers with the fastest response. Simply download and complete our service request form and we will contact you with the date and time our technician will arrive.

We also offer load bank testing and remote monitoring. Contact us for details.

Genuine Parts: Get parts from National Power, your Generac Ultimate Service Dealer. We will find the right part at the right price. Our service technicians complete a parts supply form for every contracted customer. We keep parts in stock for each of our contracted customers.

For more information please contact Jay Daft, jay.daft@natpow.com.

To schedule a Generac Generator Startup, download and complete the appropriate form and return it to David Fitzsimons (ext. 6926) by either: E-mail: david.fitzsimons@natpow.com or fax: (919) 790-9714 or (919) 790-9658.